HomeReturn & Exchange
Return & Exchange Policy
At ZEEKS, customer satisfaction is our priority. If you're facing a sizing issue, received the wrong item, or believe your product has a valid defect, we're here to help[cite: 1].
Eligibility (7-Day Window)
- Request within 7 days of receiving your order[cite: 1].
- Item must be unworn and unused[cite: 1].
- Returned in same condition delivered[cite: 1].
- Include all original packaging and tags[cite: 1].
Non-Eligible Reasons
- Change of mind after purchase[cite: 1].
- Damage caused after delivery[cite: 1].
- Products used, worn, or altered[cite: 1].
Note: You will have to pay courier charges which will not be refunded unless the return is a result of our error (wrong or defective product sent)[cite: 1]. Once the item is inspected, refunds are transferred to your bank account within 3-7 working days[cite: 1].
Return Form
Fill the form below to initiate your return[cite: 1].
1
Step 1
Fill the return form below[cite: 1]
2
Step 2
Re-pack items securely[cite: 1]
3
Step 3
Courier parcel to us[cite: 1]
For inquiries, contact us[cite: 1]:
Zeeksfashion1@gmail.com
0346-3142646
0327-3387874